lori jo vest | Keyword Feed

Channel Description:

Latest Articles in this Channel:

11/19/07--11:00: Parenting Chat with Parent Coach Lori Jo Kemper "Overwhelmed Parents of New Babies" - Nov 19,2007 (chan 3004330)

Join in this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting questions. Parents may ask about any topic, which drives the show. In addition, Lori will give some insight on a different topic each week. Today's topic will be overwhelmed parents of new babies.


12/10/07--11:00: Parent Chat with Parent Coach Lori Jo Kemper "Helping With Homework" - Dec 10,2007 (chan 3004330)

Join in this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting questions. Parents, call in with your questions.Parents may ask about any topic, which drives the show. In addition, Lori will give some insight on a different topic each week. Today's topic will be helping with homework.


03/06/08--19:00: "Tips for A Peaceful Morning Routine " at PARENT CHAT with Parent Coach Lori Jo Kemper - Mar 07,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting questions. Parents may ask about any topic, which drives the show. In addition, Lori will give some insight on a different topic each week. Today's topic will be tips for a peaceful morning routine.


03/13/08--19:00: "How to Become MediaSmart Parents" at PARENT CHAT Radio Show - Mar 14,2008 (chan 3004330)

Many parents are overwhelmed with the message they need to watch it when it comes to all forms of media. Why? Because media is all around us, everywhere we turn. Today's show will enlighten parents, providing insight and help to parents.


03/27/08--19:00: "5 Tips to Reduce Sibling Rivalry"at PARENT CHAT with Parenting Coach Lori Jo Kemper - Mar 28,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about 5 tips to reduce sibling rivalry. A brief and meaningful radio show for busy parents.


04/02/08--11:00: "Effective Steps to Stop the Whining" at PARENT CHAT with Parenting Coach Lori Jo Kemper - Apr 02,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about ways to stop children from whining. A brief and meaningful radio show for busy parents.


04/09/08--11:00: "Lighten Up for Parenting of Ages 7-14"at PARENT CHAT with Parenting Coach Lori Jo Kemper - Apr 09,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about ways to lighten up while parenting ages 7-14. A brief and meaningful radio show for busy parents.


05/28/08--11:00: "Building Relationships With Your Kids" at PARENT CHAT with Parenting Coach Lori Jo Kemper - May 28,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about insight into building your relationships with your children. A brief and meaningful radio show for busy parents.


07/16/08--11:00: "At the End of Your Rope?"at PARENT CHAT with Parenting Coach Lori Jo Kemper - Jul 16,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about insight into ways to cope when you are at the end of your rope. A brief and meaningful radio show for busy parents.


09/17/08--11:00: "Coach Lori's Top 5 Parenting Tips/Tools"at PARENT CHAT with Parenting Coach Lori Jo Kemper - Sep 17,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today Lori will share her top 5 favorite and best parenting tips and tools. A brief and meaningful radio show for busy parents.


09/24/08--11:00: "How to Avoid Power Struggles"at PARENT CHAT with Parenting Coach Lori Jo Kemper - Sep 24,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today's topic will be about insight into how to reduce power struggles with our kids.. A brief and meaningful radio show for busy parents.


10/01/08--11:00: "The Vital 5" at PARENT CHAT with Parenting Coach Lori Jo Kemper - Oct 01,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today, Lori will share "The Vital 5",whihc are the five developmental needs of children and teens - from Founder of the Parent Coaching Institute, Gloria DeGaetano. A brief and meaningful radio show for busy parents.


10/08/08--11:00: "Paradox of Life - Self Care for Parents" at PARENT CHAT with Parenting Coach Lori Jo Kemper - Oct 08,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today, Lori will talk about the important Paradoxof Life, that parents need to take care of self first, in order to bring their best to parenting - like the oxygen mask on a plane. A brief and meaningful radio show for busy parents.


10/22/08--11:00: "Christian Parenting" at PARENT CHAT with Parenting Coach Lori Jo Kemper - Oct 22,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today, guest David Benson will talk with Lori about the importance of Christian parenting. David Benson is a committed Father, an academic pertaining to the bible and it's teachings,and a man of passion for sharing the message with families. A brief and meaningful radio show for busy parents.


10/29/08--11:00: "Homebirth in the Hospital" at PARENT CHAT with Parenting Coach Lori Jo Kemper - Oct 29,2008 (chan 3004330)

Welcome to this helpful opportunity for parents to talk to a parenting coach and listen in on many interesting parenting topics. Lori will give some insight on a different topic each week. Today, Lori will interview guest Stacey Marie Kerr, MD, about her new book "Homebirth in the Hospital". A brief and meaningful radio show for busy parents.


07/13/09--16:00: Customer Service - Jul 13,2009 (chan 3004330)

Marilyn Suttle and Lori Jo Vest, co-authors of Who's Your Gladys?, will discuss how to use proven customer service practices to help grow your business. Due to increased technology, customer service has become a lost art which makes it even more important to have good customer service practices. We will discuss these and more on this show.


07/22/09--12:30: Marilyn Suttle & Lori Jo Vest on Solutions Radio w/Robert Bailey - Jul 22,2009 (chan 3004330)

Marilyn Suttle is the president of Suttle Enterprises, a personal and professional growth training firm in the metro Detroit area. She is also the coauthor of “Who’s Your Gladys? How to Turn Even Your Most Difficult Customer Into Your Biggest Fan” an AMACOM books release. Her work has been endorsed by bestselling authors like Jack Canfield, Roxanne Emmerich, Shep Hyken and many more. Marilyn Suttle spent a year interviewing CEO’s, managers and front-line staff and features ten companies from a variety of industries in her new book with coauthor Lori Jo Vest. From Singapore Airlines, in China to Professional Movers, in Walled Lake Michigan, she shared the secrets to succeeding with customers, especially during a challenging economy. For more information, visit http://provenresultscoaching.com/teleseminar/ Since her twenty-year career has been spent in sales and marketing positions involving high levels of day-to-day customer contact, Lori Jo has developed extensive expertise in customer service and business development. She currently serves two masters, managing a metro Detroit television production studio, as well as consulting with small businesses on methods to enhance their sales and customer service efforts. Her consistent approach to both positions is one of personal connection and long term relationship building. PLEASE Rate This Interview


09/02/09--08:30: Get More Business! Are You A Customer Service Expert? - Sep 02,2009 (chan 3004330)

Check out my interview with Marilyn Suttle & Lori Jo Vest, Customer Service Specialists and Authors of "Who's Your Gladys? How To Turn Even The Most Difficult Customer Into Your Biggest Fan". Marilyn and Lori Jo interviewed 9 companies from a wide variety of industries and were able to get them to open up about their approach to customer service and share their inside secrets to retaining customers. Marilyn, Lori Jo and I will be talking about customer service and how it might be the ball you're not watching. If customer service has always been key to a business's success, it is even more important now as American consumers find themselves with less money and more obligations. In an economy of limited growth, it is more important than ever to keep your existing client base and develop strong relationships with them. Does your customer service bond you to your clients or drive them away from you? When it comes to your customers, how good are you at managing your emotions? With decades of combined experience in customer service, sales, and training Marilyn and Lori Jo have tons of information to share with us on these topics. This is going to be an outstanding show! We will also be taking your calls! So if you need advice on customer service issues, or would like input from these customer service experts, don't miss this show! You can purchase "Who's Your Gladys" HERE.


09/12/09--09:30: Who in the world is Gladys? Meet Marilyn Suttle and Lori Jo Vest, co authors of Who's Your Gladys? - Sep 12,2009 (chan 3004330)

Marilyn Suttle is the CEO of Suttle Enterprises LLC, a personal and professional growth training firm. Lori Jo Vest has been involved in relationship-based sales and customer service for over 20 years, most recently with television production studio Communicore Visual Communicatons. Together they have written "Who's Your Gladys?" We'll meet them and Gladys on this show!


10/02/09--10:00: Who's Your Gladys? Turning Your Most Difficult Customer Into Your Biggest Fan - Oct 02,2009 (chan 3004330)

In today's sputtering economy, when every company needs every customer they can get, properly managing those who are demanding and complaining can mean the difference between thriving and closing the doors. To help companies manage those difficult customers, authors Marilyn Suttle and Lori Jo Vest have written Who's Your Gladys? How to Turn Even The Most Difficult Customer Into Your Biggest Fan. Marilyn joins John and Paul on the Friday, October 2 edition of User Friendly Thinking to address that very issue. If you run a business, you have difficult customers, so you don't want to miss this episode. User Friendly Thinking airs every Friday at noon central.


11/25/09--13:00: Marilyn Suttle, Lori Jo Vest & Shama Kabani on Heart Beat - Nov 25,2009 (chan 3004330)

During the first half hour of Heart Beat, Authors Marilyn Suttle and Lori Jo Vest will be speaking about their book “Who’s Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan", followed by a conversation with Shama Hyder Kabani, an online marketing expert and President of The Marketing Zen Group who was recently nominated as one of Top 25 Entrepreneurs Under 25 by Business Week. Shama will also be sharing with us information on her soon to be released book "The Zen of Social Media Marketing: An Easier Way to Build Credibility, Generate Buzz, and Increase Revenue" Join Julie Cusmariu, Life Coach and Host of Heart Beat with these dynamic women for an inspiring and informative hour.


11/25/09--15:00: Review, Renew, & Reclaim Your Life - Week 11 - Nov 25,2009 (chan 3004330)

As we wind down on our 12 week series, the energy is winding up! Our guests this week will be David Couper, Marilyn Suttle, and Lori Jo Vest. David has twenty years experience developing peoples’ talents and coaching executives and managers in transition. His career successes range from coaching managers in Tokyo to supporting producers in Hollywood. Marilyn & Lori Jo are the bestselling authors of the blockbuster book, "Who's Your Gladys". This book offers fabulous tips to create benchmark results for entrepreneurs who want to offer superior service to their clients & customers.


12/09/09--06:00: How to Keep Your Head When Your Customers are Losing Their Minds - Dec 09,2009 (chan 3004330)

Marilyn Suttle and Lori Jo Vest are the bestselling authors of “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan.” Suttle is CEO of Suttle Enterprises, a personal and professional growth training company through which she has taught thousands across the country how to have happier more productive relationships with customers, colleagues, and even their children. Vest has has been involved in relationship-based sales and customer service for over 20 years, most recently with television production studio Communicore Visual Communications.


02/27/10--09:00: Marilyn Suttle & Lori Vest - Who's Your Gladys? - Feb 27,2010 (chan 3004330)

Who's Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan by Marilyn Suttle and Lori Jo Vest, foreword by Stewart Emery. Marilyn & Lori drop by to read an excerpt from this fascinating nonfiction book. Every customer-oriented business has its own Gladys—someone who demands more than most companies are able or willing to give, one who pushes front-line service representatives' buttons, one who requires a higher degree of skill to manage. Filled with inspiring real-life case studies, Who's Your Gladys? reveals how large and small companies from a variety of industries avoid creating difficult customers in the first place. Find today's guest at: www.WhosYourGladys.com -&- the host at: www.brummet.ca


04/14/10--11:00: Talking to Kids in Tough Times - Apr 14,2010 (chan 3004330)

Coach Lori shares some great insight into how to answer your child's questions about the world we live in, in tough times, based on the book by author Willow Bay called "Talking to Your Kids in Tough Times".


04/21/10--11:00: Using Teachable Moments to Talk About God with Your Kids - Apr 21,2010 (chan 3004330)

Guest, Deanna Swehla author of "Using Teachable Moments - a Guide for Parents to Talk to Their Young Children about God", visits with Parent & Family Life Coach Lori to share ideas for such family activities.


04/28/10--11:00: Intentional Parenting - Apr 28,2010 (chan 3004330)

Coach Lori talks about what Intentional Parenting is, steps parents can take to be more intentional, and she welcomes callers to call into the show with comments and questions.


05/02/10--18:00: Customer Experience Show Episode 8 - Who's Your Gladys? with Marilyn Suttle & Lori Jo Vest - May 03,2010 (chan 3004330)

Guests Marilyn Suttle and Lori Jo Vest join g us to talk about their book, Who's Your Gladys? Publishers Weekly says - “It’s the substantive, down-to-earth advice that sets this book apart from its competitors, as well as the helpful chapter-end sections, which contain practical points and thought-provoking questions and answers."


05/05/10--11:00: No's are Necessary - May 05,2010 (chan 3004330)

Coach Lori will discuss the importance of telling our children no when we need to and why no's are necessary. Coach Lori welcomes callers to call in with questions or comments.


05/12/10--11:00: Lions and Tigers and Bears, Oh My! - May 12,2010 (chan 3004330)

Listen in as Coach Lori talks about parenting through our young children's fears. Get some helpful insights and ideas. Call in to the show with questions and comments.